Welcome to the New York State (NYS)

Office of Children and Family Services (OCFS)

Child Care Time and Attendance (CCTA) System

Informational Website

For all NYS Local Departments of Social Services (LDSS) except for New York City (NYC)

CCTA does not include the five boroughs of NYC:

Bronx, King, New York, Queens, and Richmond

Provider Webinars
Home Albany/Niagara LDSS Parents Providers Provider Webinars LDSS Webinars



Currently there are no scheduled Webinars. The CCTA Support Team will be scheduling periodic Webinars to assist providers with their transition to the CCTA system. Please check back periodically to register and attend.

How to Register as a CCTA Web Based Attendance Provider and Submitting CCTA Web Based Attendance






There are currently no webinars scheduled


Once registered you will receive an email confirming your registration
with information you need to join the Webinar.



System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP or 2003 Server


Macintosh®-based attendees
Required: Mac OS® X 10.4.11 (Tiger®) or newer



Helpful Webinar Tips

1.  After you click on the link for the Webinar you are attending, you will be brought to a registration page.  Your “organization” will be the name of the child care agency you work at. After you have entered the required information, click “Register Now.” 

2.  You can choose to use either your Telephone or the Microphone and Speakers on your computer during the Webinar.  If you choose to use the Mic and Speakers option, please ensure that you have a working microphone available on your computer. 

3.  You will not actually be performing any work within the CCTA system during this webinar.  You will only be observing a demonstration.  We feel it is beneficial to download and print the tutorials “How to Register as a CCTA Web Based Provider” and “How to Enter and Submit CCTA Web Based Attendance” prior to the session.  You may use the tutorials to record notes and questions.

4.  Please try to log in 15 minutes prior to the beginning of the session.  We have reserved time for a Question and Answer session at the end of the Webinar. 



**If you need assistance logging in to the Webinar, please call the CCTA Support Center at 1-877-369-6106 Option 9**



CCTA Provider Registration Letter

Click here to download the CCTA Provider Registration Letter

How to Enter and Submit CCTA Web Based Attendance

Click here to download the tutorial...

How to Register as a CCTA Web Based Attendance Provider

Click here to download the tutorial...

Contact Information

Help for when you are in the CCTA system and have a problem.
CCTA Support Center
Telephone number: 877-369-6106 option 9
Email address: support@controltec.com

Help for when you have a question or comment about CCTA.
Email address: ocfs.sm.childcare.ccta@ocfs.state.ny.us

Mailing address: The Division of Child Care Services
52 Washington Street, Room 309 South, Rensselaer, NY 12144-2796

Last modified: 02/28/2014